Build with
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Move with intent.

Terms of Service

These Terms of Service apply when you purchase or use consultancy, mentoring, digital resources or other services supplied by ELMSWORTH LTD ("Elmsworth", "we", "us").

1. About Elmsworth

ELMSWORTH LTD is a private company limited by shares incorporated in England and Wales. Company number: 17404601.

Registered office: INSERT REGISTERED OFFICE ADDRESS

2. Services

Elmsworth provides remote digital consultancy, strategic mentoring and original digital resources.

Unless specifically agreed otherwise, we do not provide regulated financial, investment, legal, tax or accounting advice.

3. Purchase information

Before payment, customers should receive clear information about the service, price, currency, deliverables, delivery arrangements and applicable cancellation terms.

4. Payments

Customers must pay the amount displayed or agreed before payment is authorised.

Unless another currency is explicitly displayed, prices are denominated in GBP.

Recurring billing is used only where the recurring amount, frequency and cancellation arrangements have been disclosed and accepted.

5. Service delivery

Services are normally delivered remotely through methods such as video meetings, email, shared documents, digital downloads or online access.

6. Customer responsibilities

• Provide accurate information.
• Use our services lawfully.
• Attend scheduled sessions or follow applicable rescheduling procedures.
• Do not use Elmsworth services to facilitate fraudulent, unlawful or deceptive activity.

7. No guaranteed results

Business performance depends on numerous factors outside Elmsworth's control.

We do not guarantee revenue, profit, sales, return on investment, customer acquisition, audience growth or any specific commercial result.

8. Intellectual property

Unless otherwise agreed in writing, Elmsworth retains ownership of its original guides, frameworks, templates, methods and materials.

Customers receive a limited licence to use purchased materials for their own internal or personal business use.

9. Third-party services

Elmsworth may use third-party platforms for payments, communication, hosting, scheduling, storage or other business functions.

Those providers operate under their own terms and privacy policies.

10. Acceptable use

Customers may not use Elmsworth services for fraud, deceptive practices, unauthorised access, illegal activity, intellectual property infringement, malware or abusive behaviour.

11. Governing law

These Terms are governed by the laws of England and Wales, subject to applicable mandatory consumer protections.

12. Contact

Questions regarding these Terms can be sent to: INSERT SUPPORT EMAIL

Privacy Policy

This Privacy Policy explains how ELMSWORTH LTD handles personal information when individuals visit this website, contact us or purchase our services.

1. Data Controller

ELMSWORTH LTD, company number 17404601, is the data controller for personal information covered by this Privacy Policy.

2. Information we may collect

• Name and contact information.
• Email address and telephone number.
• Business information.
• Transaction information.
• Customer service correspondence.
• IP address and browser/device information.
• Service information provided during consultancy or mentoring.

3. How information is used

• Responding to enquiries.
• Providing purchased services.
• Processing and reconciling payments.
• Providing customer support.
• Managing cancellations and refunds.
• Maintaining accounting and legal records.
• Preventing fraud and abuse.
• Complying with legal obligations.

4. Payment information

Elmsworth does not intentionally collect or store complete payment card numbers directly through this website.

Payment information may be processed securely by independent third-party payment providers.

5. Sharing information

Personal information may be shared with service providers that support hosting, payment processing, communication, professional services, scheduling or security.

6. Data retention

Personal information is retained only for as long as reasonably necessary for contractual, customer support, accounting, security and legal requirements.

7. Your rights

Depending on applicable law, individuals may have rights to access, correct, delete, restrict or object to certain processing of their personal information.

8. Security

Elmsworth uses reasonable technical and organisational measures designed to protect personal information.

9. Contact

Privacy enquiries may be sent to: INSERT SUPPORT EMAIL

Refund & Cancellation Policy

This policy explains cancellation and refund arrangements for consultancy, mentoring and digital resources purchased from ELMSWORTH LTD.

1. Before service begins

Customers wishing to cancel before Elmsworth has begun providing the agreed service should contact customer support as soon as possible.

2. Consumer rights

Where applicable, consumers purchasing services remotely may have statutory cancellation rights.

Nothing in this policy excludes rights that cannot lawfully be excluded under applicable consumer law.

3. Services already started

Where a customer requests that services begin during an applicable cancellation period, the customer may, where permitted by law, be responsible for the proportion of services already supplied.

4. Digital content

Where digital content is supplied immediately, applicable statutory rules relating to consent and cancellation rights will apply.

5. Business customers

For bespoke consultancy or business engagements, specific cancellation arrangements may be included in the applicable proposal, order or invoice.

6. Problems with services

If a service or digital resource is materially not as described or has a genuine technical problem, contact Elmsworth support.

Where required by applicable law, an appropriate remedy may include correction, re-performance or refund.

7. Refund method

Approved refunds are normally returned to the original payment method where possible.

Bank and payment-provider processing times may vary.

8. Requesting a refund

Contact: INSERT SUPPORT EMAIL

Include your name, order or invoice reference, purchase date and the service purchased.

Delivery & Fulfilment Policy

Elmsworth primarily supplies remote professional services and digital resources.

We do not normally ship physical goods.

1. Consultancy

Consultancy services may be fulfilled through remote meetings, strategic reviews, written recommendations, action plans or shared digital documents.

2. Mentoring

Mentoring is normally delivered through scheduled remote sessions and supporting digital materials.

3. Digital resources

Digital guides, templates and resources may be delivered through email, secure download or another online access method.

4. Delivery information

The expected delivery method and timing should be stated in the applicable purchase confirmation, invoice or engagement agreement.

5. Delivery problems

If expected access or fulfilment information has not been received, contact: INSERT SUPPORT EMAIL

6. International availability

Remote services may be available internationally, subject to applicable laws, sanctions, payment-provider availability and jurisdictional restrictions.

Cookie Policy

1. Essential storage

This website may use essential browser storage necessary for website functionality, security and cookie preferences.

2. Analytics

Non-essential analytics or advertising technologies should not be activated without applicable consent where consent is legally required.

3. Third-party services

Third-party services such as payment platforms, scheduling systems or embedded content may use their own cookies or similar technologies.

4. Managing cookies

Users may manage cookie preferences through the cookie notice on this website or through their browser settings.